
Pool cleaners aren't handymen – don't fall into the "moonlighting trap"
For some reason a lot of your customers will think that a pool cleaner is the same thing as an all-around handyman. From time to time someone will ask you to do an odd job around their house. As tempting as moonlighting might sound, I speak from experience when I say that the results can be disastrous.
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Boy, do I have a story for you. What you're about to read is going to sound absolutely unbelievable. But if I was creative enough to make this stuff up, I'd probably be writing screenplays out in Hollywood instead of cleaning pools.
Shelly was one of my best clients. I'd been cleaning her pool for a couple of years, and she was just one of the nicest people you could ever hope to meet. So when she asked me to do a favor for her 65-year-old mother I wanted to do what I could to help. The latch on one of the windows in her attic was broken, and it kept coming open. Her mom, whose name is Louise, lived alone and was understandably worried about an intruder coming in through the broken window. Shelly asked if I would mind replacing the latch, and she offered to pay me.
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"Why not?" I thought to myself. I figured I was pretty handy with a set of tools, and I'd be doing something nice and making a little pocket change in the process. So off I go to Louise's house. Louise wasn't home, but Shelly told me where the hide-a-key was and said I should go on in.
I'm up in the attic playing tightrope walker trying to stay on the beams as I head to the window with the broken latch. Well, I slipped off the beam and my foot went straight through the floor – which was actually her bedroom ceiling. I went downstairs to check out the damage and saw that the hole was in the closet. I decided to patch it up with some Dap. Dap, in case you're not familiar with it, is a white paste-like substance used as an all-purpose sealant.
It was a hot day, a lot hotter than I realized apparently. The Dap started to melt, and it was dripping everywhere. I looked down and saw that it was dripping all over a collection of wigs stacked up on the floor of the closet. Without thinking I picked up a couple of wigs and tried to wipe off the wet Dap. All I succeeded in doing was creating big, sticky clumps of hair and glue.
What was already an awful afternoon only got worse after I found that Louise was a cancer patient. She lost all her hair from chemotherapy, and I had just ruined thousands of dollars worth of wigs. And, of course, the window latch was still broken.
The moral of the story? Don't try to be a hero or a handyman. You're there to clean and repair pools, so just stick to what you know. Or you could find yourself in a sticky situation…